INDEPENDENT HEAT PUMP DESIGN · NO SALES, NO INSTALLATIONS, NO COMMISSIONS

WEST YORKSHIRE · ENGLAND, WALES & SCOTLAND · HELLO@HEATLOSSHUB.CO.UK

HEAT LOSS HUB

INDEPENDENT HEAT PUMP DESIGN

Spruce vs Heat Engineer for Heat Pump Design

Spruce and Heat Engineer can both be used to carry out detailed heat pump surveys, room-by-room heat loss calculations and system design.

But they are not simply two versions of the same software.

Heat Engineer has developed around the technical heating-design process, with tools for heat loss, emitters, CAD, pipe and pump sizing, bivalent systems and MCS performance calculations.

Spruce takes many of those technical stages and places them inside a broader heat pump installation workflow, extending from enquiry and estimate through survey, heat loss and system design to customer proposals, installation paperwork, handover and an integrated QMS. (Heat Engineer Software)

Heat Loss Hub works with both. We currently use Spruce as our default platform for many collaborative installer projects, but that does not make Spruce universally better than Heat Engineer.

The more useful question is: Which platform fits the way you want to survey, design and manage heat pump projects?

AT A GLANCE

Spruce vs Heat Engineer at a Glance

AreaSpruceHeat Engineer
Room-by-room heat lossYesYes
On-site digital surveyingYesYes
LiDAR surveyingYesYes
Plan/CAD-based surveyingYesYes
Offline surveyingYesMobile survey workflow available; verify current offline requirements for your intended setup
Radiator/emitter sizingYesYes
Heat pump system designYesYes
Pipe sizingYesYes
Pump sizing / hydraulic calculationsPipework and drawing toolsDedicated pipe and pump sizing tools
CAD-style drawingsYesYes
MCS performance calculationsIntegrated wider workflowDedicated MCS performance tools
Branded reportsYesYes
Customer proposal workflowStrong integrated featureMore technically/report focused in current public positioning
External designer collaborationExplicit job-sharing/collaboration workflowMulti-user packages and API/integration options
Integrated QMSYesSpruce has the clearer dedicated integrated-QMS proposition
Installation/handover paperworkBroad integrated workflowPrimarily design-focused in current public positioning
Public subscription pricingContact SprucePublished monthly pricing
Overall emphasisWhole heat-pump business/project workflowDetailed heating survey and technical design

The distinction becomes clearer when we follow the same job through both systems.

PRODUCT SCOPE

Starting a Heat Pump Project

Both platforms can take a property from survey information into technical heating design.

Spruce’s wider product structure begins before the technical survey. Its current platform covers:

Enquiry → Estimate → Survey → Heat Loss → Design → Proposal → Install → Handover

Customer and property information can therefore sit within a much broader project workflow. (Spruce)

Heat Engineer’s public positioning is more strongly centred around:

Survey → Heat Loss → Heating Design → Technical Reports

with additional tools covering MCS performance, CAD, emitters, pipework and other engineering functions. (Heat Engineer Software)

That difference matters if you are deciding whether you primarily need a design tool or a platform around a larger proportion of the heat-pump job.

SPRUCE SURVEYING

Surveying With Spruce

Spruce supports several routes into the survey. That includes:

  • LiDAR scanning
  • manual or laser measurement
  • tracing suitable floorplans
  • plan-based design for new builds
  • on-site data collection

Spruce also supports offline survey entry, with information syncing once connectivity returns. (Spruce)

The underlying advantage is continuity. Information collected during the survey feeds directly into heat loss and system design rather than requiring the property to be recreated later.

For a fuller walkthrough, see Spruce Survey & Design Tool: How the Installer Workflow Works.

HEAT ENGINEER SURVEYING

Surveying With Heat Engineer

Heat Engineer also offers several survey routes.

Its current platform includes mobile and tablet surveying, CAD measuring from plans, native LiDAR scanning and integration with Magicplan. Heat Engineer states that survey information collected in its mobile workflow synchronises with the online platform for calculation and reporting. (Heat Engineer Software)

For plan-based projects, its CAD measuring tool supports PDF, DXF and DWG files, allowing walls, floors, windows and other building elements to be traced and measured directly from plans. (Heat Engineer Software)

So this is not a simple distinction of Spruce = modern surveying and Heat Engineer = manual surveying. Both now provide sophisticated routes for gathering property information.

COMPARISON

Which Is Better for Surveying?

It depends on the workflow.

If your priority is moving from survey into a wider shared project that will later continue through proposals, installation paperwork and handover, Spruce’s broader workflow can be attractive.

If your main requirement is a detailed heating survey feeding into a technical design environment, Heat Engineer remains a capable platform.

The quality of either result still depends on the quality of the survey information. Software cannot compensate for a missing room, incorrect construction assumption or badly measured opening.

HEAT LOSS

Room-by-Room Heat Loss

Both platforms are designed to produce detailed room-by-room heat loss calculations rather than relying on simple floor-area estimates. The calculation stage considers information such as:

  • room geometry
  • external surfaces
  • construction and U-values
  • glazing
  • design temperatures
  • ventilation or infiltration
  • room-by-room loads

Spruce carries the survey information directly into its heat-loss engine and then onwards into emitter and system design. Its current workflow also includes LiDAR measurement, plan tracing, U-value libraries and ventilation-related inputs. (Spruce)

Heat Engineer similarly centres its platform on detailed heat-loss calculations and currently promotes room-by-room surveys alongside updated ventilation inputs, pulse air-test results and instant heat-loss results within its survey application. (Heat Engineer Software)

Neither system removes the need for technical judgement. The calculation is only as reliable as the building information used to create it.

EMITTERS

Radiators and Other Emitters

Room heat loss is only useful if it leads into an appropriate emitter design. Both platforms support the assessment and sizing of emitters for low-temperature systems.

Heat Engineer currently offers dedicated radiator and emitter functionality, including manual radiator selection and AI-assisted suggestions. It calculates performance at alternative operating conditions from the radiator’s published output data. (Heat Engineer Software)

Spruce also carries room loads into its system-design process, allowing emitter requirements to be considered alongside the intended operating temperature and wider system design. (Spruce)

For a heat pump, this stage is fundamental. The question is not simply Will this radiator heat the room? It is Will it meet the calculated room load at the operating conditions the heat pump is being designed around?

SYSTEM DESIGN

Heat Pump and Cylinder Design

Both systems go beyond the heat-loss calculation.

Spruce’s system-design workflow includes proposed heat pump, cylinder, emitters and associated hot-water calculations, with the information then available to its reports and proposal workflow. (Spruce)

Heat Engineer also provides heating-design functionality and publicly lists tools including heat-pump system performance and bivalent design alongside its heat-loss and emitter features. (Heat Engineer Software)

Again, software should support the decision rather than replace it. The designer still needs to consider the actual property, design conditions, operating temperature, heat-pump performance and proposed system arrangement.

HYDRAULICS

Pipework and Pump Sizing

This used to be one of the areas where the differences between platforms were more obvious. That gap has narrowed.

Heat Engineer has a dedicated Pipe and Pump Sizing Tool. It calculates required flow, assists with pipe diameter selection, shows friction loss, identifies the index circuit and calculates required pump head. Its current workflow also incorporates Grundfos pump-selection support. (Heat Engineer Software)

Spruce has also expanded its hydraulic design capability and now promotes full pipework design and CAD-style drawings, including pipe runs, emitters, heat pump and plant-room information. (Spruce)

For installers comparing the two platforms today, it would therefore be outdated to treat Spruce as merely a heat-loss and radiator-sizing tool. Both platforms now extend well into detailed system design.

DRAWINGS

Drawings and Plan-Based Work

Heat Engineer has strong CAD functionality. Its current CAD measuring tool can work from PDF, DXF and DWG files, making it particularly useful where architectural drawings or existing CAD information are available. (Heat Engineer Software)

Spruce also supports plan tracing and now produces CAD-style installation drawings from the project, including proposed pipework runs and equipment information. (Spruce)

The distinction is therefore increasingly about how the drawings fit into the overall workflow, rather than whether either system can work from plans at all.

CUSTOMER PRESENTATION

Reports and Customer Presentation

Both systems produce professional technical outputs.

Heat Engineer’s current subscription plans include unlimited reports, CAD drawings and white-labelled reports. (Heat Engineer Software)

Spruce generates branded heat-loss and system-design reports but also pushes the information further into a dedicated customer proposal workflow. Its proposal system can bring together:

  • system design
  • heat loss
  • heat pump
  • cylinder
  • emitters
  • performance information
  • installer pricing
  • installer terms
  • company branding

The proposal can then be viewed and digitally accepted by the homeowner. (Spruce)

That is one of the clearest differences between the platforms. Heat Engineer’s current public offering is particularly strong around technical calculation and design reports. Spruce is deliberately trying to connect that technical work to the commercial customer journey as well.

MCS PERFORMANCE

MCS Performance Calculations

Heat Engineer has a dedicated MCS Heat Pump System Performance workflow. Its current tool uses property information and EPC data to produce the MCS performance estimate, including predicted electricity use, renewable contribution and carbon information. (Heat Engineer Software)

Spruce incorporates MCS-related design outputs into its wider project workflow and then carries project information onwards into paperwork, installation and handover. (Spruce)

So again, both address MCS requirements, but they approach the wider installer workflow differently.

QMS

MCS Paperwork and QMS

This is an area where Spruce’s wider business-platform positioning becomes especially noticeable.

Spruce currently offers an integrated QMS alongside its project workflow, covering areas including core documentation, staff competency, equipment calibration, complaints and non-conformities. It also promotes automatic generation of post-sale documentation, including DNO and handover paperwork. (Spruce)

Heat Engineer’s current public feature set focuses much more heavily on technical survey, calculation, design and MCS performance outputs. (Heat Engineer Software)

That does not make Heat Engineer unsuitable for an MCS installer. It means businesses wanting design software plus a wider integrated QMS and job-documentation environment should include that difference in their comparison.

COLLABORATION

Collaboration and External Designers

This is particularly relevant to Heat Loss Hub.

Spruce explicitly allows businesses to invite surveyors or designers into jobs and control which parts of the project they can access. (Spruce)

That makes a workflow such as this relatively natural:

INSTALLER (Customer → Survey) → SHARED SPRUCE PROJECT → HEAT LOSS HUB (Heat Loss → Emitters → System Design) → INSTALLER (Proposal → Installation → Handover)

Heat Engineer also supports multi-user working. Its current Teams and Bespoke subscriptions are designed for organisations with several users or designers, and it also has a corporate API capable of creating and updating surveys, adding rooms and files, retrieving generated PDFs and receiving project-completion events. (Heat Engineer Software)

So collaboration exists around both platforms. Spruce simply makes external surveyor/designer collaboration a particularly visible part of its current product proposition.

INTEGRATIONS

Integrations and Automation

Both platforms can sit alongside other business systems.

Heat Engineer has a documented corporate API and integrations including Magicplan, while its public materials describe further third-party integration work. (Heat Engineer)

Spruce also positions itself as capable of connecting with wider CRM and business processes while keeping the heat-pump project data within the same workflow. (Spruce)

For a larger business, this may matter almost as much as the calculation engine. The question becomes: How much information will we still have to manually move between systems?

OFFLINE WORKING

What About Working Offline?

Spruce specifically promotes offline surveying. Survey information can be entered without a mobile connection and synchronised later, which is useful in properties with poor signal or where installers want to avoid falling back to handwritten notes. (Spruce)

Heat Engineer has mobile and tablet survey tools and synchronisation with its online platform. Its exact offline behaviour and requirements should be checked against the current version if offline working is an important deciding factor for your business. (Heat Engineer Software)

Software changes quickly, so this is one area where checking the latest app behaviour before committing is sensible.

PRICING

Spruce vs Heat Engineer Pricing

Pricing checked September 2026.

Heat Engineer currently publishes straightforward subscription pricing:

  • Single User: £40 + VAT per month
  • Teams: £80 + VAT per month
  • Bespoke: contact Heat Engineer
  • Annual billing currently offers a 10% discount
(Heat Engineer Software)

Spruce currently advertises month-to-month pricing with no lock-in, but does not display a simple headline monthly subscription amount on the public pages we checked. Businesses are directed to Spruce to discuss the platform and pricing. (Spruce)

That means a simple headline-price comparison would be misleading. The products also cover different amounts of the wider installer workflow.

If you only need technical heat-loss and heating-design software, the commercial comparison is different from a business looking to combine enquiry + survey + design + proposal + paperwork + QMS inside one environment.

Always check current pricing directly before making a purchasing decision because software packages and included features can change.

USABILITY

Which Is Easier to Use?

There is no useful universal answer.

A heating engineer who wants to concentrate primarily on technical calculations may prefer one workflow. A business owner trying to manage the complete heat-pump journey may value another. Ease of use also changes with familiarity.

The more useful question is: Which system reduces the number of times your business has to leave the workflow and rebuild the same information somewhere else?

For one company that may be Heat Engineer. For another it may be Spruce.

HEAT ENGINEER

Heat Engineer May Particularly Suit Businesses That…

Heat Engineer is worth serious consideration where the priority is a detailed heating-design environment with strong tools around:

  • room-by-room heat loss
  • radiator and emitter sizing
  • CAD measurement
  • LiDAR
  • pipe and pump sizing
  • bivalent design
  • MCS performance calculations
  • technical reporting

Its published subscription pricing also makes the initial software cost particularly easy to understand. (Heat Engineer Software)

SPRUCE

Spruce May Particularly Suit Businesses That…

Spruce is particularly interesting where the aim is to connect technical design to a wider operational workflow:

  • enquiry
  • estimate
  • survey
  • heat loss
  • system design
  • proposal
  • installation documents
  • handover
  • QMS

It can also suit businesses where surveyors, designers and installers need to collaborate around the same projects. (Spruce)

That wider workflow is one of the main reasons Heat Loss Hub currently uses Spruce as our default platform for many installer partnerships.

OUR APPROACH

Why Heat Loss Hub Works With Both

Heat Loss Hub has experience working with both Spruce and Heat Engineer. We do not require every installer to abandon the design software they already use simply because they want external design support.

If your business already has an established Heat Engineer workflow, we can work around that.

If you use Spruce, the shared-project and wider workflow features make it particularly suitable for the collaborative model we are developing with installers.

Our current preference for Spruce is therefore about workflow fit, not a claim that one calculation platform is universally superior to the other.

The software is also only one part of the result. A capable platform still needs:

  • reliable survey information
  • appropriate construction assumptions
  • sensible design temperatures
  • correct emitter assessment
  • suitable equipment selection
  • sound hydraulic design
  • technical review

Good software makes good design easier. It does not remove the need for a good designer.

HEAT ENGINEER USERS

Already Using Heat Engineer?

There is no reason to assume you need to change software simply because another platform has features you like.

If Heat Engineer already fits your technical workflow, the better option may be to improve the surrounding process rather than migrating every project.

Heat Loss Hub can work with existing installer workflows rather than forcing every business into the same system.

See Heat Engineer for Heat Pump Design for our dedicated look at the platform.

SPRUCE USERS

Already Using Spruce?

If you already use Spruce but the heat-loss calculations and system designs are still creating a bottleneck, changing software probably will not solve the underlying problem.

The issue may be capacity rather than technology.

Heat Loss Hub can work within a Spruce-based installer workflow so the installer retains the customer, survey and installation while agreed technical design stages are handled externally.

See Outsourced Heat Pump Design in Spruce: How It Works.

THE VERDICT

Spruce or Heat Engineer?

Both are capable professional heat-pump design platforms. The difference is increasingly about what you want the software to surround the design with.

Heat Engineer has a strong technical heating-design toolkit, including detailed heat loss, emitters, CAD, pipe and pump sizing, bivalent design and MCS performance calculations. (Heat Engineer Software)

Spruce combines detailed heat-pump survey and design tools with a broader workflow encompassing enquiries, estimates, proposals, installation paperwork, handover and QMS. (Spruce)

For some installers the technical design environment will be the deciding factor. For others, reducing the number of separate systems used to manage each heat-pump project will matter more.

The right choice depends on how your business actually works.

FOR INSTALLERS

Need Design Support in Spruce or Heat Engineer?

Heat Loss Hub provides heat-pump design support to installers working with both platforms. We can look at how you currently survey, which software you already use, which design stages you complete internally, where projects are slowing down, what you want to retain, and where additional technical capacity would help.

The aim is not to replace a workflow that already works. It is to help remove the technical bottlenecks that stop you taking on more of the right projects.

Tell us whether you currently use Spruce, Heat Engineer or another design system and where you would like additional support.