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Should I Wait for the Samsung EHS Quint?
The quick answer
If your boiler has failed, or is on its last legs, or you are working to a fixed date — a move, a baby, a renovation with trades booked — do not wait. Install a system that exists, is certified, and can be quoted, installed and supported today. Nobody should spend a cold winter waiting for a product with no confirmed UK on-sale date.
If you are planning heating and cooling together and genuinely have a year of slack, the Quint is worth watching. It may turn out to suit you.
But here is the part I care about most, and it applies to both of you. Do the design work now. Your heat loss, emitters, hot-water demand, pipe routes and how much cooling you need are properties of your house. They do not change based on which box ends up on the wall outside. Establish that, and waiting becomes an informed choice with a deadline rather than a feeling that something better is coming.
Current status, checked 6 August 2026
Samsung has public GB product information for the EHS Quint, including model references and technical data. However, Heat Loss Hub is still treating UK availability, approved indoor-unit combinations, MCS status, Boiler Upgrade Scheme treatment, installed cost and installer route as items to check before relying on the product for a quote, grant application or installation decision.
Do not assume the Samsung EHS Quint is MCS certified, BUS eligible, generally available or priced unless current official sources confirm the exact model and configuration.
Which situation are you in?
Find yourself in the left column. Most people are in the third row.
| Your situation | What I would do |
|---|---|
| Wait — worth watching | Planning heating and room-by-room cooling together, from scratch. New build, extension or deep renovation still at design stage, pipe routes open, no trades booked. Space for one outdoor unit but not two. Nothing broken, nothing urgent, and a delay of unknown length is survivable. |
| Don't wait — install now | Boiler failed or failing. Fixed date to work to. You need confirmed grant treatment for the sums to work. Cooling wanted in one or two rooms only. You already have a heat pump that works. You want the widest choice of equipment and installers. Off-gas-grid on oil or LPG and counting on the additional £1,500, available until March 2027. |
| Design now, decide later — most people | Somewhere in between. Cooling eventually, but not this week. Boiler-replacement curious rather than urgent. You do not know your heat loss, whether your radiators are up to the job, or where a cylinder would go. |
That third row is not a fudge. It is the honest answer for most enquiries we get about the Quint, because most people asking whether to wait have not established what they are waiting for.
CONSIDERING HEATING AND COOLING TOGETHER?
Before committing to one system or two, find out what your home actually needs.
Reasons it might be worth waiting
You are planning heating and cooling together. The strongest case. If you want proper air conditioning in several rooms as well as a heat pump, one outdoor unit instead of two is a real advantage — fewer penetrations, one set of services, one thing to maintain.
Outdoor space is tight. Terraces, small courtyards, side returns with a boundary a metre away. If siting two units is difficult or would create a noise problem, one unit doing both jobs is worth a conversation.
You are at design stage on a new build or deep renovation. Not mid-build. Design stage, where drawings can still change and nothing has been ordered. That is when this decision is cheap. Once first fix starts, it is not.
Nothing is broken. With a working boiler and no fixed date, waiting costs little. Be honest about what “no urgency” means, though — a boiler that is fine today can fail in November.
The UK availability tracker is updated as we confirm things, and the Samsung EHS Quint hub sets out what is and is not established.
Reasons not to wait
Your boiler has failed or is failing. Install something now. Not a close call, and I will not dress it up as one.
You are on a fixed timescale. Trades booked, a move date, a rental to vacate. Planning a project around a product with no confirmed on-sale date, no confirmed distribution and no published price is not a plan.
You need confirmed grant treatment. The Boiler Upgrade Scheme currently pays £7,500 for an air source heat pump and £2,500 for an air-to-air heat pump, plus £1,500 until March 2027 for off-gas-grid properties on oil or LPG. The Quint does both jobs from one unit, and which category applies is not confirmed. If your budget depends on the grant, that is not uncertainty to carry. Detail on the Boiler Upgrade Scheme page.
You only want cooling in one or two rooms. A small split system is cheaper and simpler than reorganising your heat source around cooling you barely need.
You already have a working heat pump. Adding a standalone AC system is far less disruptive than ripping out something that works fine.
You want the widest installer choice. That favours established products, which means more competitive quotes and easier support in year seven.
And the point I would leave you with. A conventional air-to-water heat pump plus a separate multi-split air-conditioning system is a proven combination, available today, from many manufacturers, installed by many contractors, with settled grant treatment. That is the alternative. The Quint has to beat that, not beat doing nothing.
Design now, decide later
This is the way out of the stalemate. Everything that decides your system is a property of your house, not your product choice.
- Heat loss. Room by room, at your design temperature, for your fabric. Same number whichever heat pump you fit.
- Emitters. Which radiators cope at your intended flow temperature, and which need changing.
- Hot water. Occupancy, showers, peak demand, cylinder size and where it goes. Same cylinder either way.
- Pipe routes and electrics. Where the primaries run, where the outdoor unit sits, what the supply can take.
- Cooling. Which rooms actually need it, sensible indoor unit positions, where refrigerant pipework runs.
None of that is wasted if you buy a Quint. None of it is wasted if you buy a conventional heat pump and a separate AC system. Same survey, same calculations — and it turns “should I wait?” into a question with a numerical answer. The design survey page sets out what is involved.
Then one of two things happens. Either the design shows a Quint would suit your house, and you have a specification ready plus a list of what must be confirmed before you commit — MCS status, grant treatment, indoor-unit combinations, installed price. Or it shows a conventional heat pump plus separate cooling does the job just as well, and you stop waiting for something you never needed.
Both are progress. Waiting without a design is just delay with better branding.
Frequently Asked Questions
When will the Samsung EHS Quint be available in the UK?
We have not found a confirmed public UK on-sale date. Samsung has live GB product pages, but a live product page is not availability — distribution, documentation, installer training and support all have to follow. See the UK availability page.
Will waiting cost me the grant?
Possibly. The additional £1,500 for off-gas-grid properties on oil or LPG is stated as available until March 2027, scheme rules can change, and one grant is available per property. Nobody can promise a grant for a product whose eligibility is unconfirmed, so do not build a budget on one.
My boiler has just failed. What should I do?
Get heating back on and get a proper design done. If a heat pump is right for your house, install one now — a product that is certified and available. Do not let anyone talk you into waiting. A failed boiler is not a planning exercise.
Will prices drop if I wait?
No UK installed price has been published, so there is nothing to drop from, and new products rarely launch cheap. The cost that actually moves is the rest of the job — emitters, cylinder, pipework, electrics, labour. See cost and installed price.
Is it worth delaying my renovation?
Delaying the design, no. Delaying a build with trades booked, almost certainly not. Holding off on ordering equipment while the shell is still being drawn, possibly — that is the one point where this decision is cheap.
What if I install a normal heat pump now and the Quint turns out to be better?
Then you have a working, certified, supported heating system and can add air conditioning separately later. That is a perfectly good outcome, and what a lot of us live with — me included.
Can I get a quote for one now?
Be sceptical of anyone offering a firm installed price, a confirmed grant deduction or a fitting date. Ask which model reference, and what happens if it does not arrive. The hub page lists what remains unconfirmed.
Ask Us About the Samsung EHS Quint
Tell us about your property, your existing heating system and whether cooling matters to you. We reply personally by email, usually within two working days. No sales calls.
CONTENTS
SAMSUNG EHS QUINT GUIDES
NOT SURE?
Tell us about your home and we’ll give you a straight answer by email — before you spend a penny on surveys.